Trains for Kids Support

This page is for parents, guardians, and app reviewers who need help with Trains for Kids.

Do not include a child's name, location, photo, or other personal information in support requests.

Common Help

Use Parent Controls in the app to set or turn off session reminders.
Use the settings tray to change volume, music mode, learning mode, reduced motion, or high contrast.
If sound does not play, tap the game once and confirm the device is not muted.
If offline play does not launch, open the app once while online so the app shell can be cached.

Contact

For support, bug reports, or privacy requests, use the App Store support contact listed with this app. Include the app version, device model, iOS or iPadOS version, and a short description of the issue.

Do not include a child's personal information in support messages.

Privacy

Read the Trains for Kids Privacy Policy.